Managed Services Edition
Kaseya’s platform, the industry standard in managed services, provides a unified set of tools that proactively monitor, manage and control IT assets remotely, easily and efficiently from one integrated Web based platform.
The Kaseya Managed Services Edition is an integrated IT Automation framework specifically designed for managed service providers. The Kaseya framework manages each client's IT infrastructure, network components, servers and users' desktop PCs - remotely, comprehensively, and transparently.
Solutions for Managed Service Providers
With the Kaseya Managed Services Edition, Managed Service Providers (MSPs) can manage multiple customers, install and configure systems, collect system status data, protect critical data and system resources, and provide a robust set of managed services for their customers. The Kaseya solution makes all this possible without the need for the MSP or their clients to add additional staffing resources to manage the solution.
The core functionality within the Kaseya IT Automation Framework provides the following essential functions for the managed service provider. These include:
- Computer Audit and Inventory
- Patch Management
- Automated System Management
- Automated Power Management
- Managed Service Templates
- Cross Platform Support (PC and Mac)
- Help Desk
- Automated User State Management
- System and Windows Event Log
- Monitoring and Alerts
- Desktop Policy Enforcement
- LAN Discovery
- Software Deployment
- Remote Control
- Kaseya IT Business Processes
- Real Time Monitoring
- FTP
- Chat
- Messaging
- Comprehensive Reporting
- Desktop Privacy Suite
- Anti-Virus
- Application Programming Interface (API)
Fully integrated add-on modules:
- Backup and Disaster Recovery
- Endpoint Security
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User State Management
