Kaseya Intelligence

Built on data. Powered by intelligence.

Kaseya Intelligence powers our platform at its core. It connects data across your entire IT environment, unlocking more capacity, control and clarity.

Kaseya Intelligence makes MSPs and IT teams more valuable than ever 

As demand grows, so does the pressure to do more with less. Kaseya Intelligence delivers connected, automated operations with the insights you need, right at your fingertips. Get the outcomes you want for your clients or organization with the team you have today.

Capacity for what matters most

When both humans and AI agents have API access, autonomous operations can expand your team's capacity. You can get more done without adding headcount.

“In that short time of switching over to Kaseya Autotask, our technicians nearly doubled their productivity.” Richard Rubin, Founder, Allierad

Control over your environment 

Connected data and operations unlock faster threat detection, cross-system workflows and decision making without the constant friction and system-switching.

"Everything is seamlessly integrated, saving me 25 minutes every morning. Instead of juggling 14 different tools, I can access everything in one place." Darren Duncan CISO, United Systems and Software

Clarity you can communicate 

Real-time, data-driven business and operational intelligence helps uncover what's impacting productivity, security and profitability, so you have the insights to build trust and prove value.

“Centralized data is everything. Without it, we’d spend hours trying to find the information we need. With Kaseya, we have complete visibility — device level, ticket level, strategy level.” Scott Ehrman, vCIO, Astute
The Kaseya Difference

Intelligence powered by the industry’s richest dataset

AI is only as good as the data behind it. Without context, AI tools create noise instead of outcomes. Powered by the richest set of aggregated and anonymized data in the industry and built with open architecture to integrate more, Kaseya Intelligence delivers automation, connected operations and real insights.

Kaseya Intelligence

Automation fueled by unrivaled cross-product connection

With a complete view of your environment, Kaseya Intelligence uses AI to understand what's happening, surface what matters and automate action across your stack. Here's how we do it:

Digital specialists

Free up time with role-level AI specialists that get better from feedback over time. They need minimal human intervention to take on routine tasks, like ticket triage.

Smart Insights

Connect data points across your clients' businesses and get actionable insights, reports and scorecards based on patterns found in exabytes of ingested data.

Kaseya Assist

Get in-context, personalized answers from our AI Assistant, which also makes recommendations and invokes agents to perform jobs.

Kaseya Intelligence

Put Kaseya Intelligence to work

Kaseya Intelligence is ready to work for you today. Here are the latest capabilities to drive real results across your business.

Kaseya SIEM

Kaseya SIEM unifies endpoint, identity, cloud, and network telemetry across 60+ data sources into a single connected solution. And it’s backed by automated response, 24/7 SOC support and an AI assistant to investigate and take action.

Explore Kaseya SIEM

Kaseya Assist

KaseyaOne

Available 24/7, this AI chatbot provides fast answers to common questions on your time, and a simple path to live support if needed.

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AI-powered Screenshot Verification

Datto BCDR

Visual AI strengthens existing OCR technology to analyze screenshots and validate recovery success. Context-aware models are 99.9% accurate with remediation guidance provided for true failures.

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Unified Cyber Resilience Portal

Early Access

BCDR, SaaS, Endpoint and Azure backup are centralized into a single dashboard for a unified backup management experience. Recovery risk scoring helps identify critical risks before they escalate.

AI Security Insights

Datto EDR Early Access

AI helps translate raw alerts into executive-level security intelligence, automating 30-day analysis across entire locations and assigning risk scores.

Digital Specialist for Ticket Triage

Autotask PSA Early Access

This AI-powered specialist classifies ticket priority, identifies the right skillset required and routes the ticket to the best tech. Turn reactive, manually triaged queues into an intelligence-driven workflow.

AI that does the heavy lifting

The Kaseya platform is powered by Kaseya Intelligence, delivering automated workflows, connected operations and valuable insights. It's time to go beyond tools and unlock intelligence to transform your team's value.